Complaints

To make a complaint about a function of the Sunderland Safeguarding Children Partnership please contact Nicola Appleby, Business Manager who will ensure concerns are given due consideration and will take any remedial action necessary.

Tel: 0788 0101699

Email: Nicola.appleby@sunderland.gov.uk

The SSCP has a role in co-ordinating and ensuring the effectiveness of local individuals' and organisations' work to safeguard and promote the welfare of children. It is not accountable for their operational work. Any complaints about the operational work of any of our partners should initially be directed through their own complaints’ procedures, to ensure it is dealt with efficiently and effectively. 

Further information on the objectives and functions of the board visit Working Together to Safeguard Children (2018) - Chapter 3.

Complaints in relation to child protection conference procedure has more information about the rights of parents/carers and children (if of sufficient age and understanding) to complain about the process of child protection conferences or appeal against a conference decision.